{"id":2236,"date":"2025-10-21T16:24:02","date_gmt":"2025-10-21T14:24:02","guid":{"rendered":"https:\/\/www.templari.com\/frequently-asked-questions\/"},"modified":"2026-04-22T10:08:18","modified_gmt":"2026-04-22T08:08:18","slug":"frequently-asked-questions","status":"publish","type":"page","link":"http:\/\/www.templari.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”180″ bottom_padding=”135″ top_padding_tablet=”100″ bottom_padding_tablet=”70″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” enable_gradient=”true” color_overlay=”#485F7A” color_overlay_2=”#000000″ overlay_strength=”1″ gradient_direction=”top_to_bottom” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_raw_html css=”” el_class=”bc__cont light”]W3dwc2VvX2JyZWFkY3J1bWJd[\/vc_raw_html][divider line_type=”No Line” custom_height=”60″ custom_height_tablet=”70″][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”center” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_responsive_text inherited_font_style=”default” font_size_desktop=”50″ font_size_tablet=”32″ font_line_height=”1.3″ text_direction=”default” class_name=”nectar-inherit-h2″]\n

Frequently Asked Questions<\/h1>\n[\/nectar_responsive_text][divider line_type=”No Line” custom_height=”35″ custom_height_tablet=”20″][nectar_responsive_text inherited_font_style=”default” font_size_desktop=”22″ font_line_height=”1.3″ max_width=”1100″ text_direction=”default” font_size_tablet=”18″ class_name=”rt__center”]Are you in doubt about which heat pump to buy, do you need specific advice? Our experts are here to help you<\/p>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_padding=”100″ bottom_padding_tablet=”80″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”faq__cont” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”closed”][toggle color=”Default” heading_tag=”span” heading_tag_functionality=”change_html_tag” title=”I need technical documentation”][vc_column_text css=”” text_direction=”default”]to receive technical information about our products, access the “Documentation”<\/a> section and view our technical catalog, user and installation manuals, and Templar product data sheets[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”span” heading_tag_functionality=”change_html_tag” title=”I need information about training courses”][vc_column_text css=”” text_direction=”default”]For more information, email info@templari.com<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”span” heading_tag_functionality=”change_html_tag” title=”I need to purchase a Templar product”][vc_column_text css=”” text_direction=”default”]Rccess the dealer<\/a> section to contact the dealer nearest you[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”span” heading_tag_functionality=”change_html_tag” title=”I need assistance in finding out the functions of the touch panel”][vc_column_text css=”” text_direction=”default”]Visit our Youtube channel<\/a>, or access the help section and watch video tutorials explaining the various functions of the touch panel.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”span” heading_tag_functionality=”change_html_tag” title=”I wish to send my application”][vc_column_text css=”” text_direction=”default”]If you are interested in working with us, access the work with us<\/a> section, find out what positions are open and send us your CV.<\/p>\n

If you would like to send an unsolicited application, you can send your CV to inviocv@templari.com<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”span” heading_tag_functionality=”change_html_tag” title=”What is the difference between a split heat pump and a monoblock heat pump?”][vc_column_text css=”” text_direction=”default”]Templari air-water heat pumps are available in split and monoblock versions to suit different needs.<\/p>\n

The Split machine consists of two parts, connected by refrigerant piping:<\/p>\n